Privacy Policy

Privacy Policy
Evowrap Films LTD Last updated: 29 May 2026
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1. Who We Are
Evowrap Films LTD ("Evowrap", "we", "us", "our") is a company registered in England and Wales. Our registered business address is:
Unit 4 Walkers Road, Redditch, Worcestershire, B98 9HE
Contact email: support@evowrap.co.uk Website: www.evowrap.co.uk
We supply and install window films and vinyl wraps for residential and commercial customers across the UK.
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2. What This Policy Covers
This Privacy Policy explains how we collect, use, store, and protect your personal data when you:
Visit our website (evowrap.co.uk)
Purchase products or services from us (including via our website, eBay, or Amazon)
Contact us for a quote or enquiry
Use any of our services
We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
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3. Data We Collect
We may collect and process the following personal data:
Information you provide to us
Contact details — name, email address, phone number, postal address
Order information — products ordered, delivery address, billing address
Payment information — card details (processed securely via our payment providers; we do not store full card numbers), bank transfer details
Enquiry and quote details — property details, measurements, photos, or project specifications you share with us
Communications — emails, messages, or notes from conversations with us
Information collected automatically
Website usage data — pages visited, time spent, browser type, device type, IP address (via Google Analytics and similar tools)
Cookies — see Section 9 below
Information from third parties
eBay and Amazon — if you purchase through these marketplaces, we receive the information necessary to fulfil your order as provided by those platforms
Klarna — if you choose a Klarna payment option, Klarna processes your financial information directly under their own privacy policy
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4. How We Use Your Data
We use your personal data for the following purposes:
Purpose    Legal Basis
Processing and fulfilling your orders    Performance of a contract
Responding to enquiries and providing quotes    Legitimate interests / Pre-contractual steps
Processing payments    Performance of a contract
Arranging and carrying out installations    Performance of a contract
Sending order and delivery updates    Performance of a contract
Maintaining customer records and accounts    Legitimate interests
Improving our website and services (analytics)    Legitimate interests
Complying with legal and tax obligations    Legal obligation
Sending marketing communications (with your consent)    Consent
We will never sell your personal data to third parties.
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5. Who We Share Your Data With
We only share your data where necessary:
Courier and delivery companies — to fulfil and track your order (Royal Mail, Parcelforce, and Evri)
Payment processors — to handle transactions securely (Stripe, PayPal, and Klarna)
Order management platforms — we use platforms such as Veeqo to manage orders and dispatch
eBay and Amazon — where orders are placed through those marketplaces, data is shared as required to process orders
Google — for analytics and website performance (Google Analytics); data is anonymised where possible
Legal and regulatory bodies — if required by law (e.g. HMRC)
All third-party processors are required to handle your data securely and in accordance with applicable data protection law.
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6. How Long We Keep Your Data
We retain your data for as long as is necessary for the purposes it was collected:
Order and transaction records — 7 years (required for HMRC/tax purposes)
Enquiry and quote records — 2 years from the date of enquiry
Marketing consent records — until you withdraw consent
Website analytics data — as configured in Google Analytics (typically 26 months)
When data is no longer needed, we securely delete or anonymise it.
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7. Your Rights
Under UK GDPR, you have the following rights:
Right of access — you can request a copy of the personal data we hold about you
Right to rectification — you can ask us to correct inaccurate or incomplete data
Right to erasure — you can ask us to delete your data in certain circumstances
Right to restrict processing — you can ask us to limit how we use your data
Right to data portability — you can request your data in a portable, machine-readable format
Right to object — you can object to us processing your data based on legitimate interests or for direct marketing
Right to withdraw consent — where processing is based on consent, you can withdraw it at any time
To exercise any of these rights, please contact us at paul@evowrap.co.uk. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: ico.org.uk
Phone: 0303 123 1113
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8. Data Security
We take reasonable technical and organisational measures to protect your personal data, including:
Secure, encrypted connections (HTTPS) on our website
Restricted access to personal data
Use of reputable, security-conscious third-party platforms for payment and order management
No method of transmission over the internet is 100% secure. If you have concerns about data security, please contact us.
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9. Cookies
Our website uses cookies to improve your browsing experience and help us understand how visitors use the site.
Types of cookies we use:
Essential cookies — required for the website to function (e.g. shopping cart, session management)
Analytics cookies — help us understand website traffic and behaviour (e.g. Google Analytics)
Marketing cookies — may be used to deliver relevant ads (only where consent is given)
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
By continuing to use our website, you consent to our use of cookies in accordance with this policy.
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10. Third-Party Links
Our website may contain links to third-party websites (e.g. eBay, Amazon, Klarna). We are not responsible for the privacy practices of those websites and recommend you review their own privacy policies.
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11. Children's Privacy
Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
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12. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website with the date of the last update shown at the top.
For significant changes, we will notify you by email where we hold your contact details.
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13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Evowrap Films LTD, Unit 4 Walkers Road
Redditch, Worcestershire
B98 9HE
Email: support@evowrap.co.ukWebsite: evowrap.co.uk
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This Privacy Policy was last reviewed and updated on 29 May 2026.